Privacy Policy
Effective Date: August 12, 2026This Privacy Policy explains how US Accident Help may collect, use, store, and share information when you visit our website, complete an accident intake, contact us, or otherwise interact with our services.
1. Information You Provide
We may collect information you choose to submit, including your name, phone number, email address, accident date, accident location, accident type, driver or passenger status, fault information, injury and medical-treatment information, police-report information, attorney and settlement status, insurance information, qualification answers, and documents you choose to provide.
2. Information Collected Automatically
When you use the website, our systems may receive technical and attribution information such as IP address, browser or device information, user agent, referring page, landing page, browser time zone, traffic source, campaign, ad set, ad identifiers, and similar analytics parameters. Where our hosting or delivery provider supplies it in request headers, we may also receive approximate network-derived country, region, city, postal, or time-zone information.
3. Browser Autofill and Incomplete Intake Saves
Your browser may offer to autofill information such as your name, phone number, or email address from information you previously chose to save in that browser. US Accident Help does not directly access or silently read your browser’s saved profile. If you select Autofill or enter information into the intake form and continue, the values present in those fields may be securely saved as an incomplete intake and made available to authorized US Accident Help staff for intake recovery and operations.
4. Lead Certification and Verification Technologies
When configured, we may use lead-verification or consent-certification services such as TrustedForm and Jornaya/LeadiD. These services may generate certificate or lead identifiers associated with your submission. We may also use phone verification services to help reduce fraudulent or invalid submissions.
5. Analytics and Advertising Measurement
When configured, we may use analytics and advertising measurement technologies such as Google Analytics and Meta Pixel to measure page views, form starts, form completions, traffic sources, and campaign performance.
6. How We Use Information
We may use collected information to operate and secure the website; verify contact information; review whether an inquiry appears to meet applicable intake criteria; detect duplicate, fraudulent, or abusive submissions; communicate about an inquiry; measure marketing performance; maintain internal records; troubleshoot services; and comply with legal obligations.
7. How Information May Be Shared
Information may be shared with service providers that support hosting, communications, verification, consent certification, analytics, call tracking, data processing, and security.
If an inquiry meets applicable criteria, information may also be shared with participating attorneys, law firms, legal service providers, or other lead partners for review and potential follow-up.
8. SMS and Communications
SMS consent is optional and is not a condition of submitting the intake form. If you separately choose to provide SMS consent, message and data rates may apply, message frequency varies, and you may reply STOP to opt out or HELP for help.
9. Cookies, Local Storage, and Session Data
The website and integrated services may use cookies or similar storage for administrative sessions, phone-verification state, consent or attribution data, fraud prevention, analytics, and site operation.
10. Data Retention and Security
We use reasonable administrative and technical safeguards intended to protect submitted information. No system can guarantee absolute security. We retain information for as long as reasonably necessary for intake operations, business records, fraud prevention, legal compliance, dispute resolution, and other legitimate purposes.
11. Your Choices and Requests
Depending on your location and applicable law, you may have rights regarding access, correction, deletion, or other handling of personal information. You may submit a privacy-related request through our Contact Us page.
12. Children
The intake process is intended for adults. US Accident Help does not knowingly seek to collect personal information from children under 13.
13. Third-Party Links
This website may link to third-party websites or services. Their privacy practices are governed by their own privacy policies, and US Accident Help is not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.
15. Contact Us
Questions or privacy-related requests may be submitted through the Contact Us page.